Frequently Asked Questions

Everything you need to know about your next style upgrade.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally range from 10-21 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between different collections.

Can I track my shipment?

Yes, once your order is processed and shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.

Are your products ethically sourced?

At Her Fantasy Box, we prioritize ethical manufacturing. We partner exclusively with suppliers who adhere to fair labor practices and sustainable production standards.